Frequently asked questions

From 1 July 2026, providers delivering Supported Independent Living (SIL) must be registered with the NDIS Commission. Providers who were not already registered have until 1 October 2026 to register or must stop providing SIL supports — participants using an unregistered SIL provider after that date will need to find a new one. It does not apply to a few hours of support a week or to a participant who self-directs their own support workers. Nurture N Revive is already a registered NDIS provider (registration 4053413291), so this change means no disruption to current or new SIL participants here.

From 1 July 2026, SIL supports are claimed under a new support item code, 0138 (Assistance with Supported Independent Living), replacing the previous 0115 code used for supports delivered before that date. It is an administrative change to how registered providers like us claim for SIL — it does not change what SIL funding covers or how a participant’s plan works.

Yes. Nurture N Revive (NNR Solutions Pty Ltd, ABN 70 663 765 580) is a registered NDIS provider — registration 4053413291 — based in Cranbourne, VIC. Registration means we are audited against the NDIS Practice Standards, our workers hold NDIS worker-screening clearances, and we run formal incident-management and complaints processes. The registration number appears in the footer of every page on this site.

Four core supports: Supported Independent Living (SIL) in our shared Cranbourne North home, community and social participation, daily living and life-skills support, and one-on-one support work at home or in the community. All are delivered by the same local team, so a participant can combine them — for example SIL at home plus community access — without juggling multiple providers.

We are based in Cranbourne, VIC 3977 and support participants across Melbourne’s south east within roughly a 25 km radius: Cranbourne, Cranbourne North and East, Clyde and Clyde North, Lynbrook, Lyndhurst, Hampton Park, Narre Warren, Berwick, Hallam, Dandenong, Doveton, Endeavour Hills, Pakenham, and Frankston. Being local means our workers know the transport, health services, and community spaces daily life runs on.

Yes. One room is open in Hindmarsh Court, our furnished 3-bedroom Supported Independent Living home on a quiet residential street in Cranbourne North, with awake-overnight and active daytime staff rostered around the clock. Housemates are matched on routine, interests, and support needs before anyone moves in, and you can visit the home before deciding anything.

Absolutely — we encourage it. Participants, families, and coordinators can visit together, meet the support team, see the bedrooms and shared spaces, and ask the hard questions before committing to anything. Call 0406 395 993 or use the contact page and a real person will set up a time within one business day. Visiting carries no obligation.

Book a free consultation through our contact page, or call 0406 395 993. We will talk through your goals, current supports, and plan funding, and tell you honestly whether we are the right fit. Our office hours are Monday to Friday, 9am to 5pm, though support delivery itself runs around the clock. There is no cost and no obligation.

Support coordinators, participants, and family members can all start the conversation. Coordinators can use our dedicated referral form to send participant details securely — support needs, goals, plan funding and management type, and contact details are enough for us to assess fit before anyone visits. Participants and families can simply call or use the contact page.

A real person — not an auto-responder — replies within one business day, usually sooner. Because the person answering knows the current vacancy and roster, you get a straight answer early about whether a support or the SIL room is a likely match, instead of weeks of back-and-forth that ends in a no.

We deliver SIL under Core supports, plus daily living, community and social participation, and one-on-one support work. We are the SIL provider, not the SDA housing provider: SDA rent or board is arranged separately from the support funding, and we map how the two sit together before anything is signed, so the full cost picture is clear up front.

Yes — autism can be a primary disability that gives a person access to the NDIS, and Autistic participants are now the largest and fastest-growing group in the scheme. Access is currently assessed under the existing diagnosis-based rules; from 2028, new applicants move to a functional-capacity assessment model instead, alongside a separate Thriving Kids program for children aged 8 and under with low-to-moderate support needs, starting October 2026.

Autism-affirming support treats being Autistic as a difference to design support around, not a problem to correct — routines, communication, and environments built around how the person actually experiences the day, rather than asking them to mask or fit a generic program. Preferred language varies by person: some prefer identity-first ('Autistic person'), others person-first — we ask, and use what each person tells us.

Yes. From 2028, new NDIS applicants move to a standardised functional-capacity assessment instead of the current diagnosis-based lists, and Thriving Kids — a new, separately funded national program for children aged 8 and under with developmental delay or autism — starts from October 2026. Existing plans are not cancelled overnight; reassessment happens through a transition process. If autism support is part of your plan, talk to your support coordinator about how the transition applies to your renewal date.

Yes. Our team includes trained nurses and support workers with direct, hands-on autism experience, and we currently support Autistic participants across daily living, community access, support work, and Supported Independent Living. Every match starts with a conversation about communication style, sensory needs, and routine — not a generic program applied to everyone.